THE INFORMATION WE COLLECT
a. In some areas of the Site (such as when you set up an account or provide information for us to contact you or when you ask for additional information) and in connection with our Services, Impulse.com will collect Personal Data, including your name, address, e-mail address, telephone number, username[s], credit card number, billing information and other information which you voluntarily provide.
b. If you request us to do so, by signing up for one of our services which involves collecting or tracking your Personal Data, we may collect your Data from third-party sources and platforms (such as online review sites, social media sites or other sites on the Internet).
c. As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet the service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream
d. We also collect analytical data related to the performance of this Site via tracking technologies.
OUR USE OF INFORMATION
a. To use certain areas of the Site, you may first be required to complete a registration form, including a username and password. During registration, you may be required to give contact information, such as your name and email address.
b.We use this information to contact you about the services on the Site in which you have expressed interest. Specifically, we will send you a welcome email and will also email you when a report has been prepared for you related to the product(s) that you have selected. This use of your data is necessary to respond to or implement your request before we enter into a contract or, for our customers, it is necessary for the performance of the contract between you and us.
Special Offers and Updates Using your name and email address, we may send you information on products, services, discounts and promotions related to Reputation.com. You can sign up for these emails on our registration page during the registration process. Out of respect for your privacy, we present you with the option not to receive these types of communications each time we send you such communications. Please see “Choice and Opt-out.”
Social Media Widgets Our Site includes social media features, such as the Facebook button and widgets, such as share buttons or interactive mini-programs that run on our Site (“Social Media Features”). The Social Media Features may collect your IP address, which page
Internal Uses of Your Personal Data, We use the information we collect about you for certain legitimate business interests, notably to:
*process your transactions
*provide customer service and manage your account
*conduct analytics on how the Site and our Services are being used by you, in order to improve our Services (for example, to ensure that our Site is presented in the the most effective manner for you and your computer/device) and inform our marketing strategy (by presenting you with products and sending you offers tailored to you and your interests)
*send administrative information to you, for example, information regarding the Site and changes to our terms, conditions, and policies
*respond to your inquiries and fulfill your requests, such as to send you requested materials and newsletters, as well as information and materials regarding our products and services
*share Personal Data among our affiliates and subsidiaries for administrative
purposes and concerning our sales and marketing activities
*prevent fraud or criminal activity, misuses of our products or services, and ensure the security of our IT systems, architecture and networks
*(a) comply with legal obligations and legal process, (b) respond to requests from public and government authorities including public and government authorities outside your country of residence; (c) enforce our terms and conditions; (d) protect our operations; (e) protect our rights, privacy, safety or property, and/or that of you or others; and (f) allow us to pursue available remedies or limit the damages that we
*If you ask us to delete your data and we are required to fulfill your request, to keep basic data to identify you and prevent further unwanted processing.
OUR DISCLOSURE OF INFORMATION
We give access to your Data only to those who require it for the above purposes.
Impulse.com will not sell or rent any of your Personal Data to third parties. Impulse.com will not share any of your Personal Data with third parties except in the limited circumstances described below:
We share information with service providers under contract who help with our business operations, payment and order processing, IT and hosting, fraud investigation, bill collection, information management, and analytics, providers of CRM, marketing and sales software solutions. If content generation is included in your Services, we may
share information with service providers under contract to create, edit and/or publish such content. These third parties are obligated to protect your information and to use your Data only as necessary to provide these services to Impulse.com. They are contractually prohibited from using your Personal Data for any other purposes and are never permitted to share your information with any third parties.
We disclose information in response to a subpoena, warrant, court order, levy, attachment, the order of a court-appointed receiver or another comparable legal process, including subpoenas from private parties in a civil action. If the subpoena seeks information about an identified subscriber or limited group of subscribers, we’ll make reasonable business efforts to contact the subscriber(s) before providing information to the party that requests it. We cannot guarantee that we will be able to in all cases, whether because of a time limit, court order, inability to effectively contact a subscriber, or for any other reason. We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
We share information with companies that provide public relations and marketing services for us. Such information will only be shared by us to customize, measure and improve our products, services, and advertising. It will not be shared with third parties for their marketing purposes. These third parties are contractually obligated to protect your information and are prohibited from using your Personal Data for any other purposes.
The implementation of our Services, by its very nature, may require publishing your personal Data to post review responses, post on social media sites, etc. For example, we may have to disclose your name to a review website to post a response to a review. This occurs with your express permission for a specific, given purpose.
Unless specifically stated otherwise in your written agreement with us, we collect, store and process your Data on servers located in the United States. Due to the unpredictable nature of Internet routing, your information may pass through other countries while in transit to our servers.
Upon request, Impulse.com will provide you with information about whether we hold any of your Personal Data. You may review, correct, update, change or delete your personal Data on your Impulse.com account profile at any time. Simply log into your Impulse.com account, go to your user profile, review your Data and if you wish, edit it with the options provided. If you are unable to edit your Personal Data by logging into your account, then please contact us for assistance.
We will retain your information for at least as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. We may also keep your information for longer periods of time consistent with our normal business practices and record-keeping requirements.
We will retain Personal Data we process on behalf of our clients for as long as needed to provide Services to our client.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt-out of receiving these communications and under our policies.
To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, we may anonymize your Personal Data so that it can no longer be associated with you, in which case it is no longer Personal Data.
PERSONAL DATA OF THIRD PARTIES THAT WE RECEIVE FROM OUR CUSTOMERS AND CLIENTS
a. The implementation of our Services may require you to share with us information about third parties such as your customers, including Personally Data such as names and email addresses. We treat such information confidentially and do not share it with any third parties, except as described above as necessary to perform our services. Such information is maintained under this Policy.
b. The use of information collected through our Services will be limited to the purpose of providing the services for which you have engaged Impulse.com.
c. Impulse.com collects this information under the direction of its clients and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our clients and would no longer like to be contacted by one of our clients that use our service, please contact the client that you interact with directly. We may transfer Personal Data to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
d. Impulse.com acknowledges that you have the right to access your Personal Data. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Reputation.com’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.
The security of your Personal Data is important to us. If you provide sensitive information, such as credit card number, on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). Impulse.com is committed to handling your customer information with high standards of information security.
The Personal Data that we collect, and that you provide, is stored by us is and contained behind a “firewall” and only accessible by those who need to know that information and who have special access rights to our production systems. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
We test our security systems regularly and also contract with outside companies to test our security systems and processes. However, no security system is perfect. We do not guarantee or warrant that there will be no unauthorized access to your data.
We will make all reasonable business efforts to protect your information, but no system can prevent all malicious attacks against our system or commonly used Internet protocols or software (e.g., SSL). Please see our technical pages for more information about the security systems used.
The security of your Impulse.com account also relies on the protection of your Impulse.com password. You are responsible for maintaining the security of your password. You are solely responsible for all activities that occur under your account. You should not share your Impulse.com password with anyone.
Impulse.com will never ask you to send your password or other sensitive information to us in an e-mail, though we may ask you to enter this type of information on the Site, which will always have a URL beginning with https://www.Impulse.com. If you receive an email that asks you for your log in information or password, it is not from us and you should not respond.
Any e-mail or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL that does not begin with https://www.Impulse.com should be treated as unauthorized and suspicious and should be reported to Impulse.com immediately.
If you do share your Impulse.com password with a third party for any reason, the third party will have access to your account and your Personal Data, and you may be responsible for actions taken using your password.
If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at www.Impulse.com and changing your Profile settings. If you believe that unauthorized access has already occurred please report it immediately.
Impulse.com may have access to your password and may use such a password to access your account for debugging quality assurance, or other internal purposes.
TRACKING TECHNOLOGIES “COOKIES”
A cookie is a small text file that is stored on a user’s computer. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Click here for more information on how to remove persistent cookies.
We use session cookies to make it easier for you to navigate the Site, specifically to track your session ID and to track whether or not you are logged into the Site. Without these cookies, the basic functions of our Site would not work. Because these cookies are strictly necessary to deliver the Site and our services, you cannot refuse them.
We set a persistent cookie to store how you came to the Site and what purchase packages and discounts we can offer you upon your registration. Persistent cookies also enable us to track and target the interests of our users to enhance their experience on the Site.
You may adjust your browser settings to refuse or to remove or clear cookies by following the directions provided in your browser settings. If you reject cookies, you will still be able to view the Site, but your ability to use some areas of the Site will be limited. You will be unable to log into the Site if you reject cookies. If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
CHOICE AND OPT-OUT
We provide you the opportunity to ‘opt-out’ of having your Personal Data used for certain purposes when we ask for this information. For example, if you purchase a product/service, but do not wish to receive any additional marketing material from us, you can indicate your preference in the Site’s account area.
MOBILE APP DISCLOSURES
When you download and use our Services, we automatically collect information on the type of device you use and the operating system version.
We may send you to push notifications from time-to-time to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your devices such as the operating system and user identification information.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
You are also responsible for regularly reviewing the Privacy Statement and related documents. We reserve the right to modify this Privacy Statement at any time.
In the event, Impulse.com goes through a business transition, such as a merger, an acquisition by another company, or a sale of a portion of its assets, users’ Personal Data will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the Site for 30 days after a change of ownership or control of their personally identifiable information. If, as a result of the business transition, a users’ Data will be used in a manner different from that stated at the time of collection, users will be given a choice consistent with our notification of changes section.